Return & Refund Policy

Returns:

If you receive an item damaged then we will offer an exchange with a new product at no extra cost to you.

We believe in a No Nonsense returns policy! Because it’s important to us that you are completely happy with your Maroof Greens purchase.

Too big? Too small? Too something else? If you aren’t completely satisfied or simply decide it isn’t working for you then you can return your items.

Simple conditions of Returns:

Items should not be damaged in any form.
Bagged items such as Potting Soil, Stones should be un-opened and in its original packaging.
Contact us within 7 working days of receiving the item.
Have the items sent to us within 14 working days of receiving them.

Refunds:

All returned items will pass through our inspection and a refunds status email sent to yourself. Please let us know your bank account details and the amount will be transferred to you within 14 working days (Although we will aim to be much quicker!)

Sorry but the shipping costs (if any) are non refundable.

We, Maroof Greens, reserve the right to refuse return or exchange to anyone where we suspect abuse of our Returns policy stated above.

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